House of Maja - Privacy Policy​

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Our Commitment to Your Privacy

At The House of Maja, your privacy matters to us. We are committed to handling your personal information with care, transparency, and respect.

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This Privacy Policy explains how we collect, use, store, and protect your information when you engage with our services or interact with us.

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What Information We Collect

To provide our services effectively, we may collect personal information such as:

• Your name, address, email address, and phone number

• Service-related details (including preferences, property access information, and specific instructions)

• Billing and payment information

• Information you provide through our website, email, phone, or in person

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We only collect information that is necessary to deliver our services and support your experience with us.

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How We Collect Your Information

We may collect personal information when you:

• Make an enquiry about our services

• Book or use our organising services

• Communicate with us via our website, email, phone, or in person

• Provide feedback or request assistance

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How We Use Your Information

Your information is used to:

• Deliver and manage our organising services

• Communicate with you regarding bookings, enquiries, and service updates

• Process invoices and payments

• Improve our services and client experience

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We do not sell, rent, or trade your personal information.

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Sharing of Information

We may share relevant information with trusted team members or service partners strictly for the purpose of delivering our services.

Your personal information will not be disclosed to third parties without your consent unless required by law.

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Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Information is stored securely in both electronic systems and physical records where applicable.

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Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be available on our website, along with the date of the latest update.